HVAC Emergency Phone Numbers for Vancouver — Save These Now

Published: July 23, 2026 — CANRO Heating & Cooling — Greater Vancouver, BC

911 — Life Safety Emergencies

Call 911 for: gas odour (if strong or you suspect a leak), carbon monoxide alarm activation (evacuate first), smoke or fire from HVAC equipment, and natural gas line damage (if you hit a gas line while digging). When in doubt, call 911 — they dispatch the fire department and gas utility.

FortisBC Emergency Line

FortisBC gas emergency: 1-800-663-9911. Call for: gas odour (if not an immediate emergency), meter or regulator problems, gas service interruption, and suspected underground gas line damage. Available 24/7. They will dispatch a technician to secure the gas supply and make temporary repairs.

Your HVAC Company

Save your HVAC company phone number in your phone and post it near your furnace or electrical panel. Our emergency line: listed on our website and in your service agreement. Call for: furnace not working in winter, boiler failure, no hot water, heat pump not working, or any HVAC system issue that leaves your home uncomfortable.

Related Services

Safety Reminder

If you smell gas, suspect carbon monoxide or believe there is an immediate danger, leave the property and contact emergency services or the appropriate gas emergency authority. Do not remain inside — exit the building immediately and call for help from outside.